Customer Service - Live Chat | MAC Cosmetics UAE - Official Site

40% OFF LAST CHANCE SELECTED PRODUCTS! SHOP

40% OFF LAST CHANCE SELECTED PRODUCTS! SHOP

search

Register

Don’t have an account? Register

Email Address

Password

I Forgot My Password

My Account
Account Profile
My M·A·C Lover
Order History
Purchased Products
My Favourites
Pro Membership Renewal
Sign Out

Free Standard Shipping on $100+ Orders.
Free Returns on all Orders. Free Shipping & Returns On All Orders

M·A·C LOVER

As a M·A·C Lover, you get exclusive product offerings and BACK-TO-M·A·C expanded plus tracker.

REDEEM REWARDS VIEW BENEFITS

M·A·C DEVOTED

As a Devoted M·A·C Lover, you get early access to new products and collections, a free 30-min makeup service and a special birthday gift.

REDEEM REWARDS VIEW BENEFITS

M·A·C OBSESSED

As an Obsessed M·A·C Lover, you get first access to new collections, two free 60- min makeup services and exclusive products and invites.

REDEEM REWARDS VIEW BENEFITS

Free Shipping & Returns

Shipping offer valid on orders shipped to US addresses. Free Standard Shipping and Returns* with any purchase. Upgrade to 2nd Day Shipping for $5.00 or Overnight Shipping for $10.00. Standard Shipping is always complimentary on MAC Gift Cards. No offer code necessary. Shipping offer not applicable to Pro members. Place order prior to 3:00 PM EST for same day processing. Please note, due to the volume of orders, processing may take 1-3 business days.

*For details on free returns, click here.

Edit

Added to Bag

Subtotal

Free Shipping & Returns. Free Standard Shipping on $100+ Orders.
Free Returns on all Orders.

OFFERS

Free Shipping with $35+ orders!

FREE STANDARD SHIPPING WITH $35+ ORDERS. NO OFFER CODE NECESSARY.
Upgrade to 2nd Day Shipping for $9.95 or Overnight Shipping for $14.95.

Free Returns!

DON'T LOVE IT? RETURN IT FOR FREE.

Exclusive Samples

SAMPLE M·A·C MUST-HAVES WITH EVERY ORDER. TAKE YOUR PICK AT CHECKOUT.

SEE ALL OFFER DETAILS

OFFERS

Free Shipping with $50+ orders!

RECEIVE FREE STANDARD SHIPPING WITH ANY $50+ PURCHASE (AFTER DISCOUNT). NO OFFER CODE NECESSARY.

Free Returns!

DON'T LOVE IT? RETURN IT FOR FREE.

SEE ALL OFFER DETAILS

NEW

JUST IN

Gift Of Gold Sets

Advent Calendar 🎁

Embroidered Opulence

MACximal Sleek Satin Lipstick

Studio Radiance Concealer

see all collections

NEW M·A·CXIMAL SLEEK SATIN LIPSTICK

Meet the Sleek way to Satin..

GIFT OF GOLD

Give the Gift Of Gold this this festive season - with limited edition shades and ready-to-go gift kits.

Studio Radiance Concealer

Dot, swipe and glow to conceal and reveal a fresh, luminous, lifted look.

SHOP 44 RADIANT SHADES

LIPS

LIPS

Liquid Lip Colours

Lip Balm + Primers

Lip Colour Finder

NEW! GLOW PLAY TENDERTALK LIP BALM

Our beloved lip balm for a fresh (and more fun!) formula!

richard quinn

M·A·CXIMAL SILKY MATTE LIPSTICK

Our iconic Lipstick - now maxed out with a new silky matte finish to give lips more!

FACE

Blushes + Bronzers

Face Palettes + Kits

Understand Your M·A·C Foundation Shade

PRIMERS

Makeup Setting Sprays

NEW! GLOW PLAY CUSHIONY BLUSH

Our mega-viral bouncy blush got a good-for-skin glow up!

STUDIO FIX FLUID SPF 15

Our original matte has been remastered.

MASTER MATTE AND OWN YOUR GLOW

From matte to radiant, explore Studio formulas made for every shade of you.

ENTER THE M·A·C STUDIO

EYES

EYES

Eye Palettes + Kits

Eye Shadow Finder

macstack mascara

NEW! M·A·CSTACK WATERPROOF MASCARA

Our endlessly stackable mascara is now available in a waterproof and smudge-proof formula.

connect in colour

NEW! CONNECT IN COLOUR EYE SHADOW PALETTES

Pigment Packed Colour in One-Swipe

BRUSHES

BRUSHES

TOOLS

Sponges + Applicators

PRO PRODUCTS

All Pro Products

ALL BRUSHES

Apply yourself with the ultimate Pro brushes.

SKIN

PRIMERS

shop all skincare

SKINCARE

Cleansers + Makeup Removers

Serums + Treatments

Makeup Removers

hyper real

HYPER REAL COLLECTION

High-performance skincare. Made for makeup, for all skin types.

SERVICES

ORDER TRACKING

wow in 15

IN-STORE MAKE UP SERVICES

Pre-book your 15-minute service with a M·A·C Artist. Available by appointment only.

virtual chat

CHAT WITH AN EXPERT

Connect with a real M·A·C Artist via live chat.

STORE LOCATOR

Your health and safety are our #1 commitment. Come in and shop your local M·A·C store today.

EXPLORE

Meet Our Artists

Conscious Beauty

Inclusion and Diversity

inclusion and diversity

#MACTREND

Shop the trending products you always see on your feed.

NOW TRENDING: CRANBERRY

Read up on the latest beauty trend that's turning heads!

makeup looks

LOOKS DESTINATION

Find an individualized beauty beat perfect for every day or any occasion with our live feed of makeup looks.

Call Us: 1-800-588-0070

SIGN IN/MY ACCOUNT

Customer Service

Order Status
FAQs

Shopping

Shipping Info
Return Policy
Back To M·A·C

Join Us

Careers
M·A·C Pro Membership Program

Contact Us

Contact Info

CONTACT US

TALK TO US! OUR CONSULTANTS ARE AVAILABLE MONDAY TO FRIDAY ON +27104425267
WHATSAPP

CONTACT CUSTOMER SERVICE VIA WHATSAPP
WHATSAPP +27104425267
CHAT WITH THE PROS

HEAD-TURNING LOOKS. UP-TO-THE-MINUTE COLOUR. THE PERFECT FOUNDATION. WHATEVER'S ON YOUR MIND, OUR MAKEUP ARTISTS ARE AVAILABLE ONLINE TO HELP YOU RIGHT HERE, RIGHT NOW! THE LIVE CHAT FEATURE IS AVAILABLE MONDAY TO FRIDAY.

WHATSAPP

EMAIL M·A·C PRO CUSTOMER SERVICE

Please use this form below to get in touch with us. Please be sure to give us your full email address so we may respond to your inquiry. We do appreciate the fact you've taken the time to let us know what you think, and we will do our best to incorporate appropriate suggestions into the site.

Please select a country.
required.question_type
Please provide your comments.
Please enter your email address.
Please enter your first name.
Please re-enter your email address so we can verify it.
Please select what your question is regarding
Please select the province for this address.
invalid.postal_code
Please enter your email address in the following format: Julie@gmail.com.
Please enter your last name.

What is your question about?*

For help canceling or modifying an order, please call +27104425267

Online Orders Product Tips Technical Assistance In-Store Service

Cancel / Modify an Order

Please call +27104425267 for assistance.

My M·A·C Order How do I become a M·A·C PRO member Questions about M·A·C PRO renewal Questions about M·A·C PRO membership status Another issue

Ask a M·A·C Makeup artist Can you recommend an alternative for a discontinued product or shade? Can I obtain a M·A·C product that is no longer available? Concerns about a M·A·C Product

Website sign in issues My M·A·C account or password Another issue

Service at a M·A·C Counter or Store Where can I buy M·A·C products near me?

How can we help you?*

Where can we reach you?

Province

I'm a registered M·A·C user.

yes No

Please enter your last name.
Please enter your postcode.
Please enter your email address in the following format: Julie@gmail.com.
Please provide your comments.
Please enter your first name.
Please re-enter your email address so we can verify it.
Please enter your email address.

Please describe your attributes.

What is your question or concern?*

Where can we reach you?

Postcode

I use M·A·C products.

yes No

I'm a registered M·A·C user.

yes No

ARE YOU A M·A·C LOVER?

Make it official. Join our loyalty program and get rewarded for your love - starting with up to 25% off your next purchase.

Join M∙A∙C Lover

Already a M∙A∙C Lover?
Sign In to see your rewards.

SIGN UP, GET 15% OFF
GET 15% OFF
SERVICES
SERVICES
OFFERS
OFFERS
BOOK AN APPOINTMENT
BOOK AN APPOINTMENT

Need Help?

Call +27104425267

WHATSAPP +27104425267

Your M·A·C Store

Find A Store / Event
Bestsellers

Customer Service

Contact Us
+27 10 44 25 267
Question about an order? Contact Us on WhatsApp at +27104425267
FAQs
Shipping Info
Return Policy
5 reasons to shop M·A·C Online
Offer Details
SA CORONA VIRUS RESOURCE PORTAL
Track My Order

About Us

Our Story
M·A·C VIVA GLAM
M·A·C Pro Membership
Careers
Animal Testing

Your Account

My M·A·C
Order Status
My Favourites

Connect

CHOOSE LOCATION

Customer Service
About Us
Find a Store
Sign Up For Email / Text
My M•A•C / Sign In

Connect

Privacy Policy
Terms & Conditions
Terms Of Use
Counterfeit Education
Site Cookie Management
© Make-Up Art Cosmetics. All Worldwide Rights Reserved.

Privacy Policy
Terms & Conditions
Terms Of Use
Counterfeit Education
Site Cookie Management

© Make-Up Art Cosmetics. All Worldwide Rights Reserved